Structure

Management and Leadership

Performance at Work

Working, Planning and Organisation

Motivating the Workforce

Human Resource Management

Business Strategies

Learning Outcomes

Module 1 – Management and Leadership.
On successful completion of this module the candidate will be able to:

Describe the key differences between management and leadership.

Describe the main components of the role of manager.

Module 2 – Performance at Work.
On successful completion of this module the candidate will be able to:

Describe ways of identifying training needs.

Identify potential solutions to identified training needs.

Describe methods for monitoring training.

Examine discipline and grievance procedures.

Examine the considerations surrounding discipline and grievance procedures.

Describe strategies to support employees in improving their performance.

Describe strategies and plans.

Identify common tools for planning.

Discuss effectiveness and efficiency methods.

Identify the techniques used for organisational analysis.

Evaluate the objectives of method study.

Evaluate the roles of process charts within an organisation.

Module 4 – Motivating the Workforce.
On successful completion of this module the candidate will be able to:

Define motivation and discuss the importance to managers of understanding it.

Explain how motivation theories are classified into content theories and process theories.

Evaluate Taylorism and its motivational implications.

Examine the motivational implications of the Hawthorne experiments.

Identify Maslow’s hierarchy of needs and its motivational implications.

Explain Herzberg’s two-factor theory and its motivational implications.

Describe expectancy theory and its motivational implications.

Describe equity theory and its motivational implications.

Module 5 – Human Resource Management.
On successful completion of this module the candidate will be able to:

Distinguish between the concepts of personnel management and HRM.

Describe Human Resource Planning.

Define recruitment and selection processes and methods.

Describe the stages in the training cycle.

Explain the role of assessment and appraisal.

Outline the main factors in employer/employee relations and the role of trade unions.

Identify the value of HRM procedures that are grounded in a legislative framework.

Module 6 – Business Strategies.
On successful completion of this module the candidate will be able to:

Explain how businesses need to align their objectives and capabilities with the needs of their customers and with the environment.

Define examples of business objectives, mission and value statements.

Examine how the business environment provides opportunities for the business but also limit its freedom of action.

Describe a range of business strategies and explain the circumstances in which they might be appropriate for a business.

Describe how an organisation copes with an uncertain future and responds to complex environmental change.